Return policy

We want you to love what you bring home. Most unused items may be returned within 20 days of delivery when they are in original packaging and resaleable condition.

Custom, clearance, and final-sale items are not eligible for return. Furniture returns may include a restocking or freight fee depending on carrier requirements.

To start a return, email hello@homescapeusa.com with your order number and product details. Our team will share a return authorization and next steps.